Stains & Spots
Our Policy for Stain removal is as follows:
Normal spotting and stain removal is included in our cleaning price and our steam cleaning process.
If at the completion of cleaning there are stains that have not been removed in the cleaning process that require extra treatments such as “Heat transfer methods” or “Spot dyeing”, these procedures will be discussed with you and a quote given for the removal of these more difficult stains.
We will also discuss with you whether the stain will respond to extra treatment and the likelihood of the stain being able to be removed, partially removed or lightened or if the stain is deemed permanent.Stains that require ‘heat transfer methods” can take up to 30 minutes per stain. Please note that some stains that are deemed permanent will not remove with any treatments. We do not guarantee removal of permanent stains.
Often extra treatments as mentioned above are not required as 85% of spots and stains are removed in the initial cleaning process.
1. Dog Poo Removal Process
Dog poo on carpet
Cleaning agent applied
Steam and suction used to extract
Dog poo gone
2. Red Wine
Red wine stain 1 day old
Stain remover applied to red wine stain
Red wine stain removed with steam cleaning
Red wine stain removed
3. Red Ink
Red ink stain 3 days old
Red ink stain faded after first steam cleaning attempt
Red ink stain faded further after 2 attempt at steam cleaning.
Red ink stain removed
Heat Transfer Stain Removal Methods
1. Candle Wax
Candle wax on carpet for 1 month
Heat transfer method applied to candle wax.
Candle wax removed after heat transfer method.
2. Red Wine
Red wine stain 1 month old
Adding heat treatment chemicals to red wine stain
Applying heat to transfer Red wine stain.
Red wine stain is transferring from carpet to absorption cloth.
Red wine stain nearly removed after 3 heat transfer procedures.
Red wine stain removed with heat transfer method.
3. Red Cordial
Red Cordial stain
Heat transfer method applied to red cordial.
Red cordial removed after heat transfer method.