Sent: Thursday, 7 March 2013 8:50 AM
I would like very much to pass on some positive feedback with respect to my recent and initial experience with Drymaster. In this instance I only had a queen sized mattress to clean but rest assured that I will most certainly be using Drymaster again in the future.
Thank you very much
Sent: Saturday, 20 October 2012 10:11 PM
Subject: Carpet cleaning
> From: firstname.lastname@example.org
> Date: Fri, 28 Sep 2012 00:30:06 -0400
> Subject: Invoice 1719 from Drymaster Carpet Cleaning
I just wanted to take a minute to let you know how my experience with Drymaster went.
I held little hope for my white lounge suite to become “brand new” again, however I just wanted it to be freshened up a little – it was in good condition to start but was a little tired. My technician was wonderful, and although I was a little skeptical looking at the suite when it was wet, when it dried it came up like brand new. It far exceeded my expectations. I thank you so much for a job well done.
Mrs Walters called to say that she was delighted with the job that Hameed has
done and was impressed by his manner and that he knew exactly what needed to be done. Really impressed,has used us on her sons residence as well and will recommend Drymaster to friends and family .
Sent: Wednesday, 21 March 2012 12:46 PM
Subject: Attention – Manager of DryMaster – staff compliment on excellent service
Just wanted to acknowledge the excellent carpet cleaning job that Wayne Taylor did for me yesterday. He was professional, friendly and very thorough so please send him my thanks. I’ve never had such a good job before in 30 years.
Sent: Thursday, 15 March 2012 6:38 PM
Subject: Happy Customer
Hi There, Just wanting to send you a a quick email saying a BIG Thank you! to the team at Drymaster. From the moment I called through and spoke to Sue who was very helpful in organising the job over two days (as I live in a 6 bedroom house) to the moment Nasser and Sam both arrived at the house and did such a great job on steam cleaning our carpets! In one word…WOW! We hadn’t steam cleaned the carpet for about 10 years and we are so happy with the outcome!! I’m a true believer on reading testimonials and reviews. It was through the internet reading up on Drymasters reviews , I decided to call the company and make a booking. I was not disappointed! I am happy to refer this company to anyone and will definately call on their services in the future!Thanks again,Irena
Hi Sue, I just want to compliment you employee Sam for being so well mannered and performing his duties in such a professional and efficient manner.Can you please pass this message to Sam and his employers too please.
I just want to send a quick thank you. I could not be happier with the customer service I received today from Teresa. Teresa was very professional, friendly and offered firm advice and support with my urgent carpet cleaning requirements. At all times Teresa kept me up to date especially when the technicians were running late. I fully appreciated being kept up to date today.
I would also like to thank the two technicians that attended my property today. They were both, friendly, professional and efficient.
Can you please forward this to ‘Con’ the gentleman that came and did our carpets yesterday.
We wanted to say a HUGE thanks for the wonderful job that Con did yesterday on our carpets.
They look fantastic.
Service was great and he did a great job.
So thank you.
We have recommended you all to all our friends.
I got the offer off the spreets email.
Thanks again and if we need our carpets done in the future we will contact drymaster again.
Sarah and Peter.
Just a short reply to thank you for the great job on cleaning my carpets. Naser Had phoned me ahead of the scheduled time, arrived on time, was polite & professional in his appearance & work. The job was completed on time & it had that WOW finish, simply put, I did not expect the result achieved!!! What an outcome…..remember they had not been cleaned in 11 years!!
So thank you very much Naser for a fantastic job.
30/06/11 Just a quick note to say thank you to Mike, who did a fantastic job on the townhouse I’m vacating today (in Marsfield, Sydney). He was punctual, courteous and very professional. I will definitely use your company’s services again and will recommend you to others. Thanks again, Kavita
28/06/11. To whom it may concern, I just wish to say what a great job i received yesterday at my place by one of your cleaners called Nasser.
My carpets and lounge came up very well and i was very happy with the service i received. I will recommend your company to all my friends.Thanks again. Melissah.
28/06/11 Hello, Just wanted to say thanks, I had a lounge cleaned on friday by jack from
kellyville – Very happy with the service and would recommend to anyone who
asked. Regards James.
25/05/11 Thank you. Great job. Real estate agent was very happy with end of lease
condition of the house. Matt and Matt were very professional, polite and
friendly and efficient in their work.
02/02/2011 12:35 MICHELLE: Enid advised that Mike did a wonderful job, and she has recommended to her family and friends. Enid thought that he was a very nice, well manner gentleman.
04/02/2011. TRISH: Client Shaun called – is delighted with cleaning result – 99.99% ink stains removed –
thank you very very much Johnny
Get Con from Brisbane to train all your franchisees. He is the best there is and I don’t care how much he charges.
1st November 2010
I have to say we were very impressed with the two gentleman who came to clean our lounges. I think their names were Craig & John. They were very polite, worked extremely hard – not stopping to rest at all. They explained exactly what they were doing and how the process worked. We will definitely call Drymaster when we need our carpets cleaned. Very impressed with the overall service – easy to book, arrived on time, job completed on time and at the price quoted. Very happy customers!
Alfords Point NSW 2234
28th October 2010
Very satisfied thank you. Good value. Was charged the quoted price and did not have extras forced on me. No perm. stains or damage to discuss so not relevant. Very professional technicians.
Spofforth St Mosman
29th October 2010
Betty wishes to thank Johnny for being so kind & doing the best carpet
cleaning job ever & thankyou for moving the furniture. Betty has passed on our number to her cleaners & other people.
King St Concord.
20th October 2010.
I had my carpets cleaned by you company recently at my home, last fortnight.
I have tried a lot of different carpet cleaners; some bad, some average, some absolutely terrible!! I would like to say, that the guy who came to clean our carpets was fanatastic, I just wish I could remember his name! I would really like you to check because he did the best job I’ve ever had and he was also extremely friendly and courteous. He went out of his way to do an extra rug, and everything still looks fantastic.
We have a light coloured wool rug and it came up wonderfully. I really want you to find out what his name is and commend him because I am absolutely thrilled with the job he did and I want to use him in the future. I am someone who cleans my rugs and carpets every three months and if I have that same guy, I won’t ever waiver from your company.
Great work. Please find out who he was and commend him. He was punctual, very polite and friendly, did a great job, and he made my cream wool rug look new again!!!
Thank you for being a company that stands up to its word!
20th Sept 2010
Thank you very much for attending at such short notice and providing a excellent service.
Docklands Victoria 3008
29th August 2010.
The technicians that came to my place were excellent, very professional & friendly. The carpets also look great. Please thank them on my behalf.
WALKERS DRIVE, LANE COVE NORTH
28th August 2010
Great service.He did a test patch with some paint that was left over from my daughters painting escapade. He did what was needed to get stain out. He did a few things with stain removers too. Very happy with service, thank you.
Mitchelton QLD 4053
28th August 2010
Vince was great very helpful. Would recommend. Also the lady (which I can’t remember here name)who booked in the quote was wonderful your company were more expensive then others but because she was helpful and understood my requirements i choose your company.
Maribyrnong vic 3034
27 August 2010
The couch came up so well that my father had his couch cleaned the following week after seeing mine. I have recommended the service to all my friends and family. Thank You.
Swan st Richmond Vic 3121
2nd August 2010
I just wanted to pass on my thanks for the great job Con did on the carpets at our house last week. He arrived on time, was very courteous and expained exactly what it would cost and how he would treat certain stains etc – inc pet stains and red marker. The job was first rate and we are very pleased with the outcome.
Quin St Toowong QLD 4066
2nd August 2010.
I have used Con before in a different property and are very satisfied with his service.
Heitman Circuit Narangba QLD
26th July 2010.
“Very good service, polite, prompt and good value”
Glenmore St Naremburn NSW
26th July 2010.
“I would like to mention that the 2 guys that came to do the steam cleaning arrived promptly and were really lovely. They were professional and friendly. We Were pleased with the job.”
Epping Rd North Ryde. NSW 2113
26th July 2010
“Vince did an excellent job and I was very happy with his friendliness, workmanship & extra care.”
Laburnum St, Laburnum, VIC
20th July, 2010
“Johnny was very polite and thorough in his job. I will definately use your company again.”
Bay Street, Waverton, NSW
16th July, 2010
“Would highly recommend the company to anyone. We were very impressed with the work ethics of Matt Stachnik, Matt Scott & Bill O’Brien. They are very pleasant young gentlemen who are all very experienced, thorough and methodical in the jobs and can be proud of what they do. An assett to any company.”
Oratava Avenue, West Pennant Hills, NSW
16th July, 2010
“Our carpet has never looked better !! I am VERY happy with the result. MUCH better result and better value for money than the last company I had clean my carpets. Technicians were friendly, polite and I have already recommended them to 2 friends. I would thoroughly recommend Drymaster to everyone!! EXCELLENT service and EXCELLENT result. Thank you. Margot
Fyfe Road, Kellyville, NSW
16th July, 2010
“Naser was very friendly and did a fantastic job. We are very happy with his work.”
Day Street, Marrickville, NSW
2nd July, 2010
“Please praise Naser for his conduct, courtesy and informative instruction of carpet cleaning. This carpet was not cleaned for 9 years and we are delighted with the result.”
West Street, Cammeray, NSW
1st July, 2010
“Con was the most brilliant carpet cleaner we have ever used. I will tell all my family and friends to use Con again.”
30th July, 2010
“Please pass on to Jamie, Luke and staff for thee work done on levels 3 & 4. The lounges came up great and staff were very happy with their chairs, no complaints !”
21st June, 2010
“Just to let you know that the gentleman that came to clean the carpets yesterday did a great job. He was punctual, efficient and friendly, thankyou. Will be in touch in 12 months time.”
Leanne & Guy
“Con cleaned my carpets on 7th May and I wanted to let you know that he did a fantastic job and I am extremely happy with the result. Con was very professional and friendly and my carpets now look amazing. They have never been cleaned in 12 years and I have been in my place so the carpets were very grubby with numerous stains and now they look almost brand new. I was contemplating getting my place recarpeted if the cleaning wasn’t a success, but with such a brilliant result I won’t have the expensive outlay of paying for new carpets. Thanks for providing such a great service; Con is definately a great person to have on your team.”
7th May, 2010
“Awesome, professional service today, top blokes.”
Surry Hills, NSW
“On Wednesday morning Vince Carnovale from Drymaster cleaned carpets in our entire house. I must compliment Vince on his expertise, eficiency and lovely manner. It was a pleasure to meet him and he did an E X C E L L E N T job. There was no mess, the carpet was only damp on the surface for a very short period of time and he provided a quick but thorough serivce. The best ever. My congratulations to you on your choice of tradesman and your very good website.”
25th May, 2010
“Thanks to Tom and Luke for a truly professional job with an outcome beyond expectation.”
Mr & Mrs Mills
23rd May 2010
“Can I say a job well done. the landlord loved the carpet. I would like to thank Craig and John for their work. They were on time, actually 10mins early. Very, very friendly and professional guys. No hidden costs and they didn’t try and sell me anything extra.”
15th May, 2010