Your choice of Dry Or Steam

Carpet Water Damage Services in Brisbane

Fully qualified IICRC Certified Master Water Restorer
Fully qualified IICRC Certified Master Fire & Smoke Restorer
Fully qualified IICRC Certified Master Textile Cleaner
Fully qualified IICRC Certified Applied Microbial Remediation Technician

CALL US ON 07 3041 3216

Years of Experience in Quality Cleaning


What NOT to do if you need water damage restoration:
  • Don’t use your regular home use vacuum, due to the fact electrical shock may result, as well as particular damage to the equipment itself.
  • Don’t place newspapers on the floor as they will transfer ink to your wet carpet fiber and may cause permanent staining due to the pigments in newspaper.
  • Don’t walk on carpet if possible. This will limit the damage, and will help to contain the damage from spreading to unaffected areas.
  • Don’t assume that your underlay is NOT wet. The underlay and flooring need to be checked by professionals to mitigate mould growth.
What you SHOULD do if you need water damage restoration:
  • Stay calm! Call Drymaster wet carpet water restoration in Brisbane (07) 3041 3216.
  • Make certain the water source is turned off, as this will help to contain the radius of the water damage.
  • Turn off any electrical devices located on a wet carpet.
  • Install aluminum foil coverings under the legs of any furniture that is in contact with wet carpet. Find a way to elevate the foil bottoms as to avoid staining.
  • Lift draperies up and away from wet carpet.
  • Secure upholstered furniture skirts so that they do not touch the wet surface or carpet.
  • Get rid of books, shoes, paper goods, fabrics, potted plants, as well as other items which may well stain wet carpet.

Brisbane Water Damage Experts

Wet carpet and water damage procedures.

Stage 1: Our technician will call out to your premises and perform one or all of the following; extract the water from the carpet / lift the carpet and install drying equipment / take moisture readings from carpet, underlay, structure / provide report or any other steps necessary.

Stage 2:  If necessary the technician will install drying equipment such as air movers and/or dehumidifiers to dry not only the carpet but the carpet backing / building structure / underlay / floor. If necessary areas will be treated with deodourising and anti microbial / sanitising / mould treatments etc..

Stage 3: The technician will call back to your premises on a daily basis if necessary to check progress of drying and monitor equipment as the drying process is proceeding.

Stage 4: On completion of drying process technician will clean carpet / furnishings.

General Information.

Water damage restoration may include but not limited to the following procedures; water extraction, movement of furniture, lifting of carpets, drying of underlay, replacement of underlay, installation of drying equipment, carpet relaying, mould remediation, deodorising, microbial treatments, cleaning. All water damage restorations are different and not all services listed may be necessary. After the technician extracts the initial water from the affected area he will advise on what services are required to complete the restoration.

Please be advised that if the carpet underlay and floor are left to dry naturally without the use of drying equipment this may lead to mould and health issues.

Depending on the severity of the water damage the drying process can take between 24 – 72 hours for all carpets/ floor etc to be completely dry.


Sewage category 3. Water – Known as “black water” and is unsanitary. When a premises has been affected by sewage overflow we do not attempt carpet restoration. The carpet and underlay must be removed from the premises and disposed and the flooring treated and deodorised. Australian Standards does not allow restoration of sewage affected items.

Our Flood & Water Damage Restoration Professionals are trained on modern day procedures, such as Rapid Structural Drying, to dry your entire structure as effortlessly as possible, utilizing state-of-the-art equipment and technology. Moisture meters are employed to find moisture that may not be visible or might be hidden behind walls or cabinets, so that our Water Damage Restoration Assistance Professionals can make sure that all wet materials are dry. Because we realize how crucial it is to react easily from the unfortunate event of water damage, smoke damage, or fire damage, you’ll be able to rely on Drymaster water restoration Brisbane to offer emergency response and quick professional program 24-hours a day.

When a water disaster strikes – whether it is a broken water pipe or a leaky ceiling or anything in between – it is never enough to just suck up the water with a shop vacuum cleaner and let everything dry out. It would be so nice if that was all that is necessary but, the problem is this – the longer your floor coverings stay damp, the greater the chances are of serious damage to the underlying floor surface. This damage could be your floor boards disintegrating or the build-up of potentially deadly mold among other things. Avoid mould problems by dealing with water damage quickly.

Thankfully, for situations like this, you can call on Drymaster Carpet Cleaning to help you out. You can trust the experts at Drymaster Carpet Cleaning to take care of your water damage Brisbane problems quickly, professionally, and courteously. We will do everything in our power for you so that you do not have to worry about odor or mold or the destruction of your floor’s underlays!

We will come to your home fully equipped to handle even the biggest water disaster. Our water damage Brisbane restoration system covers every aspect of clean up. We bring industrial drying equipment that we will leave with you until everything is completely dry and check progress daily. We will move your furniture if necessary. We even check under your carpets for you so that we know exactly how far the water damage has spread. If we do have to peel your carpets back, we will also relay them for you. When you work with the professionals at Drymaster Carpet Cleaning, you will never have to worry about us leaving a mess behind us – we are professionals and we always clean up after ourselves when we do a job in someone else’s home!

When you have a Water damage Brisbane to contend with, call the experts at Drymaster Carpet Cleaning – you can trust us to take care of absolutely everything!

For 30 years, Drymaster have a clear mission – to deliver the best experience to our customers and always provide the highest quality services. Our scope of work goes beyond Water damage, Professional Carpet Cleaning, Fabric sofa cleaning, Tile and Grout cleaning, and many more. We provide property damage restoration services  Australia Wide. Call 1300 662 188 to check if we service your area.

Our trained staff will immediately evaluate the situation, determine the best and quickest way to remove the water and adequately dehumidify the premises. We monitor the relative humidity and moisture content during the dehumidification process to efficiently return your property to its pre-loss condition. Our staff is expert in taking the pain out of this type of unfortunate event. We can restore your home or business back to normal in minimal time and with the proper precaution to avoid risky contamination from flood damage.

We will work with your insurance company to get your home back to normal or your business up and running in the least possible time. We are on call 24 hours a day, 7 days a week to respond to your emergency. Waiting or not cleaning up the whole mess can encourage mold and fungus to grow in the carpet padding and the carpet itself.

We will cooperate with your insurance provider to expeditiously restore your house or business to its pre-loss condition. 

We are available to respond to your emergency every day of the week, 24 hours a day.  

The carpet padding and the carpet itself may become infected with mold and fungus if you wait or don’t 

completely clean up the problem. 

When you least expect it, water damage occurs. When it happens, you clearly want to respond as quickly as you can to limit the harm. The first priority is to keep your business operating smoothly. You will require skilled assistance when water damage occurs in an emergency. Techs trained in water removal by Drymaster Carpet Cleaning are available around-the-clock. They arrive on the scene equipped with robust, cutting-edge machinery that removes the water from your commercial property.

To begin with, within 15 minutes of your call, you will speak with a qualified restoration professional specialist. We assure you that we are equipped to tackle any work, no matter how big or small, thanks to the broad assortment of extraction and drying equipment we keep on hand. When you choose Drymaster Carpet Cleaning to handle your commercial water damage & restoration needs in Sunshine Coast, we also handle all direct insurance company contact for claims that are covered. We recognize how critical it is to launch your company as soon as feasible.

When the water removal specialists from Drymaster Carpet Cleaning come, they first pump away any standing water. The water is then extracted from your carpet, padding, and upholstery using our robust equipment. The carpet and padding will be cleaned and dried in accordance with IICRC (Institute of Inspection Cleaning and Restoration Certification) guidelines before being removed and reinstalled, if necessary.

By controlling the drying process after water removal by Drymaster Carpet Cleaning, we reduce the risk of subsequent damage and potential microbial growth. Technically monitoring the dehumidification/drying process, as well as finding any concealed pockets of water, requires the use of specialized equipment. We reassemble everything when your structure and its contents have dried in accordance with advised industry standards.

Do not take water damage lightly! Any kind of water damage is a major issue for houses and other structures. Due to our extensive experience in water damage restoration on the Sunshine Coast and its environs, we are aware of how crucial it is to have this issue resolved as soon as possible.

As soon as your flooring, walls, or ceiling becomes wet, you need to take immediate action to prevent internal water damage. The harm begins right away and gets worse the longer it is ignored. While external water damage is still a serious problem in most cases, you have a little more time to take action before any significant degradation happens. 

Brisbane Water Damage Blogs