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Water Damage Cleaning Melbourne

Fully qualified IICRC Certified Master Water Restorer
Fully qualified IICRC Certified Master Fire & Smoke Restorer
Fully qualified IICRC Certified Master Textile Cleaner
Fully qualified IICRC Certified Applied Microbial Remediation Technician
  • Emergency wet carpet water extraction
  • Installation of drying equipment
  • Installation of air movers / carpet dryers
  • Installation of dehumidifiers
  • Drying of carpet and underlay
  • Replacement of underlay
  • Moisture meter readings
  • Cleaning of carpet at completion of restoration
  • Deodorizing
  • Browning Treatments
  • Antimicrobial treatments
  • Mould damage restoration and mitigation

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We guarantee our work and the quality of our services. If for any reason you are not happy with our services, please contact us and we will reclean any areas of concern.

What NOT to do if you need water damage restoration:

  • Don’t use your regular home use vacuum, due to the fact electrical shock may result, as well as particular damage to the equipment itself.
  • Don’t place newspapers on the floor as they will transfer ink to your wet carpet fiber and may cause permanent staining due to the pigments in newspaper.
  • Don’t walk on carpet if possible. This will limit the damage, and will help to contain the damage from spreading to unaffected areas.
  • Don’t assume that your underlay is NOT wet. The underlay and flooring need to be checked by professionals to mitigate mould growth.

What you SHOULD do if you need water damage restoration:

  • Stay calm! Call Drymaster wet carpet water restoration in Melbourne (03) 9923 2799.
  • Make certain the water source is turned off, as this will help to contain the radius of the water damage.
  • Turn off any electrical devices located on a wet carpet.
  • Install aluminum foil coverings under the legs of any furniture that is in contact with wet carpet.
  • Find a way to elevate the foil bottoms as to avoid staining.
  • Lift draperies up and away from wet carpet.
  • Secure upholstered furniture skirts so that they do not touch the wet surface or carpet.
  • Get rid of books, shoes, paper goods, fabrics, potted plants, as well as other items which may well stain wet carpet.
Badge 30 Yrs
Water Extraction
Water Damage

Wet carpet and water damage procedures.

Stage 1: Our technician will call out to your premises and perform one or all of the following; extract the water from the carpet / lift the carpet and install drying equipment / take moisture readings from carpet, underlay, structure / provide report or any other steps necessary.

Stage 2:  If necessary the technician will install drying equipment such as air movers and/or dehumidifiers to dry not only the carpet but the carpet backing / building structure / underlay / floor. If necessary areas will be treated with deodourising and anti microbial / sanitising / mould treatments etc..

Stage 3: The technician will call back to your premises on a daily basis if necessary to check progress of drying and monitor equipment as the drying process is proceeding.

Stage 4: On completion of drying process technician will clean carpet / furnishings.

General Information.

Water damage restoration may include but not limited to the following procedures; water extraction, movement of furniture, lifting of carpets, drying of underlay, replacement of underlay, installation of drying equipment, carpet relaying, mould remediation, deodorising, microbial treatments, cleaning. All water damage restorations are different and not all services listed may be necessary. After the technician extracts the initial water from the affected area he will advise on what services are required to complete the restoration.

Please be advised that if the carpet underlay and floor are left to dry naturally without the use of drying equipment this may lead to mould and health issues.

Depending on the severity of the water damage the drying process can take between 24 – 72 hours for all carpets/ floor etc to be completely dry.

Sewage category 3. Water – Known as “black water” and is unsanitary. When a premises has been affected by sewage overflow we do not attempt carpet restoration. The carpet and underlay must be removed from the premises and disposed and the flooring treated and deodorised. Australian Standards does not allow restoration of sewage affected items.


Our Flood & Water Damage Restoration Professionals are trained on modern day procedures, such as Rapid Structural Drying, to dry your entire structure as effortlessly as possible, utilizing state-of-the-art equipment and technology. Moisture meters are employed to find moisture that may not be visible or might be hidden behind walls or cabinets, so that our Water Damage Restoration Assistance Professionals can make sure that all wet materials are dry. Because we realize how crucial it is to react easily from the unfortunate event of water damage, smoke damage, or fire damage, you’ll be able to rely on Drymaster water restoration Melbourne to offer emergency response and quick professional program 24-hours a day.

When a water disaster strikes – whether it is a broken water pipe or a leaky ceiling or anything in between – it is never enough to just suck up the water with a shop vacuum cleaner and let everything dry out. It would be so nice if that was all that is necessary but, the problem is this – the longer your floor coverings stay damp, the greater the chances are of serious damage to the underlying floor surface. This damage could be your floor boards disintegrating or the build-up of potentially deadly mold among other things. Avoid mould problems by dealing with water damage quickly.

Thankfully, for situations like this, you can call on Drymaster Carpet Cleaning to help you out. You can trust the experts at Drymaster Carpet Cleaning to take care of your water damage Melbourne problems quickly, professionally, and courteously. We will do everything in our power for you so that you do not have to worry about odor or mold or the destruction of your floor’s underlays!

We will come to your home fully equipped to handle even the biggest water disaster. Our water damage Melbourne restoration system covers every aspect of clean up. We bring industrial drying equipment that we will leave with you until everything is completely dry and check progress daily. We will move your furniture if necessary. We even check under your carpets for you so that we know exactly how far the water damage has spread. If we do have to peel your carpets back, we will also relay them for you. When you work with the professionals at Drymaster Carpet Cleaning, you will never have to worry about us leaving a mess behind us – we are professionals and we always clean up after ourselves when we do a job in someone else’s home!

When you have a Water damage Melbourne to contend with, call the experts at Drymaster Carpet Cleaning – you can trust us to take care of absolutely everything!